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    Service Fees, Accounts and Payments

    Cleveland Clinic Service Fees from 20th May 2024

    Cleveland Clinic Service Fees

    Full details of our services fees as of 20 May 2024 can be found on the link below.

    Payment Methods

    Online Payments

    We are pleased to offer an online payment service through CityPay. Whilst you are still able to contact the surgery via telephone or in person to pay your invoices, the online payment option allows you to pay for any outstanding bills 24hours a day, 7 days a week.

    Please press the following PAY NOW link to pay your bill online. Please note: Amex or American express are currently no longer accepted.

    Payment Methods

    Telephone Payments

    We are able to take payments over the telephone, however we ask that you call us Monday-Friday after 11am, to keep the lines free for patient’s requiring medical attention. Our accounts department can be contacted on 01534 713694.

    Payment Methods

    Pay on the Day

    We accept cash and card payments in surgery, excluding American Express (Amex).

    All patients are required to pay for their bill as soon as they have finished seeing the GP / Nurse before leaving the surgery. Should you be unable to pay for your bill on the day, an account invoicing fee charge will be added to your account that can be deducted if payment in full is received within 14 days of invoice/service date.